Frequently Asked Questions

We want you to have the easiest shopping experience possible, but we know you may have some questions, details about purchasing, shipping, returns, and more related to your concerns, you can take a look at our FAQs.

Can I cancel my order?

You can change or cancel your order within 12 hours. Please contact us at support@peakproductsmarket.shop.

Do you provide tracking information?

You will receive your tracking information within 3-5 business days. But sometimes, tracking may not be available if free shipping is applied. In this case, please contact us at support@peakproductsmarket.shop

How long will it take for my order to arrive?

Orders are shipped via EMS or USPS. Delivery typically takes 5-20 business days after shipping, but can take longer due to factors beyond our control.

When will my order be shipped?

If you order an in-stock item, we will ship it within 3 business days.

Will I be charged shipping, customs, or duty fees?

No, the price you see is the price you pay; you will not be charged additional fees.

How much do you charge for shipping?

We offer free shipping to over 200 countries around the worldwith some exceptions.

Who are we?

We started as a small business in 2021 and our goal is to continue providing our customers with products that make them happy at prices that make them happy. Our customers are our top priority and through our products we work hard to build long-lasting and meaningful relationships with them.

How can you contact us?

You can contact us with any questions or clarifications on our contact page or by sending us a message to our company email: support@peakproductsmarket.shop , we will be happy to assist you.

How to work with us?

We have the opportunity for you to work as an Affiliate selling products from our online store where you can earn extra money if you are interested, do not hesitate to contact us, you can find more information at this link.

What data do we collect?

At peakproductsmarket.shop , we collect, Your first and last name, Your email address, Your physical address, Your phone number, Data about the browser and device you use to view the store, The way you navigate the store.

Can you trust our store?

Of course, you don’t have to be afraid, we are a serious company committed to our online audience and customers, peakproductsmarket.shop complies with the General Data Protection Regulation (GDPR) (EU) 2016/679. Read our privacy policy.

What type of card can I pay with?

The store can also accept credit cards for payment. In order to accept credit card payments, the store complies with industry security standards set by major credit card companies (American Express, Discover, JCB, MasterCard, and Visa) to protect buyers from theft of cardholder information. Please find out more

Can I pay with PayPal?

Yes of course, PayPal e-check usually takes 3-5 business days to be confirmed by PayPal.

Money Back Guarantee

Your satisfaction is our number one priority. We want you to buy with confidence. That’s why we’re proud to offer 100% satisfaction guarantees that ensure you receive your item on time and as described. All of our products come with a 30-day money back guarantee. Simply contact us and we’ll refund your purchase price. Learn more about your refund.

What payment methods are accepted?

Se puede utilizar PayPal para comprar artículos con una tarjeta de crédito (Visa, MasterCard, Discover y American Express), una tarjeta de débito o un cheque electrónico (es decir, utilizando tu cuenta bancaria habitual).

When will I receive my product?

You will receive your product once your order arrives within 3-5 business days. It will also depend on customs and depending on the country you order from, we ship to up to 200 countries. Check here for more information.

How long will it take for my product to arrive?

What payment methods are accepted?
PayPal can be used to purchase items with a credit card (Visa, MasterCard, Discover, and American Express), a debit card, or an e-check (i.e. using your regular bank account).

Do you have any further questions?

If you have any questions or queries, please do not hesitate to contact us by email. We will be happy to answer your suggestions or questions: support@peakproductsmarket.shop

Why peakproductsmarket.shop?

Uncompromised Quality
Quality you can trust, perfect for your everyday life
Curated Selection
Our aim is to help you make your everyday better
Exclusive Deals
Get access to exclusive deals and discounts
EXPRESS DELIVERY
FREE RETURNS
EXCEPTIONAL CUSTOMER SERVICE
SAFE PAYMENTS
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